BackOffice
Business Pillars
STREAMLINED PROCESSES
Workflow and more effective user journey
CUTTING-EDGE TECHNOLOGY
Partner of the biggest technology companies on the planet. Automation (RPA/API/Multichannel)
SPECIALIZED PEOPLE
Specialized human capital, according to every business vertical
Technology
Use of state-of-the-art technology to offer high-performance services, such as automation and RPA along with artificial intelligence such as machine learning
LOW COMPLEXITY
100% automated service
MEDIUM COMPLEXITY
Hybrid model
(digital + human)
HIGH COMPLEXITY
Specialized human service
STRUCTURED AND INTEGRATED PROCESSES
Low cost and high efficiency
DE-STRUCTURED PROCESSES
High cost and low efficiency
NON-INTEGRATED STRUCTURED PROCESSES
Medium cost and efficiency
The definition of the scope of every activity is the first parameter to pinpointing the competencies required (internal or market), through our own machine learning algorithm. Every professional is chosen according to his or her competencies to maximize performance.
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